Frequently Asked Questions

Find answers to commonly asked questions about FUNDIFFY's services, loans, credit cards, and financial products.

General Questions

What is FUNDIFFY?

FUNDIFFY is India's leading financial services platform that helps customers compare and apply for loans, credit cards, and other financial products. We partner with top banks, NBFCs, and fintech lenders to provide the best offers to our customers.

Is FUNDIFFY safe and secure?

Yes, FUNDIFFY is completely safe and secure. We are ISO 27001 certified and use bank-level encryption to protect your data. Your personal and financial information is never shared with unauthorized parties.

How does FUNDIFFY make money?

FUNDIFFY earns a commission from lenders when customers successfully apply for financial products through our platform. This commission is paid by the lender and does not affect the customer's loan terms or interest rates.

What services does FUNDIFFY offer?

FUNDIFFY offers a wide range of financial services including personal loans, business loans, home loans, credit cards, credit score checking, EMI calculators, and financial education resources.

Loan Related Questions

What types of loans does FUNDIFFY offer?

FUNDIFFY offers various types of loans including personal loans, business loans, home loans, loan against property, and balance transfer loans. We partner with multiple lenders to provide competitive rates and flexible terms.

How long does it take to get loan approval?

Loan approval time varies by loan type: Personal loans (24-48 hours), Business loans (3-5 days), Home loans (7-10 days). The actual time depends on document verification and lender processing.

What documents are required for loan applications?

Required documents include identity proof (PAN, Aadhaar), address proof, income proof (salary slips, bank statements), employment proof, and business documents (for business loans). Specific requirements vary by loan type.

What is the minimum credit score required for loans?

Most lenders require a credit score of 750+ for the best rates. Some lenders may approve loans with scores as low as 650, but at higher interest rates. Higher scores generally mean better loan terms.

Are there any processing fees for loans?

Processing fees vary by lender and loan type, typically ranging from 1-3% of the loan amount. Some lenders offer zero processing fee offers. FUNDIFFY does not charge any additional fees.

Credit Card Questions

How do I apply for a credit card through FUNDIFFY?

You can apply for a credit card by visiting our credit cards page, comparing different options, and filling out the application form. Our team will guide you through the process and help you choose the best card.

What credit cards does FUNDIFFY offer?

FUNDIFFY offers credit cards from top banks including HDFC, ICICI, SBI, Axis, and more. We have cards for different needs: shopping, travel, fuel, business, and premium cards.

How long does credit card approval take?

Credit card approval typically takes 7-15 days, depending on the bank and your profile. Some banks offer instant approval for pre-approved customers.

What are the eligibility criteria for credit cards?

Eligibility criteria include age (18-65 years), income (₹25,000+ per month), employment type, credit score (700+), and residential status. Requirements vary by card type and bank.

Credit Score Questions

Is checking credit score really free?

Yes, checking your credit score with FUNDIFFY is completely free. There are no hidden charges, subscription fees, or any other costs involved.

How often should I check my credit score?

It's recommended to check your credit score at least once every 3-6 months to monitor your credit health and catch any errors early.

Does checking credit score affect my score?

No, checking your own credit score (soft inquiry) does not affect your credit score. Only hard inquiries from lenders can impact your score.

How can I improve my credit score?

To improve your credit score: pay bills on time, keep credit utilization below 30%, maintain a long credit history, avoid multiple credit applications, and monitor your credit report regularly.

Technical Questions

What browsers are supported by FUNDIFFY?

FUNDIFFY supports all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest versions for the best experience.

Is FUNDIFFY available on mobile devices?

Yes, FUNDIFFY is fully responsive and works perfectly on all mobile devices. We also have a mobile app available for Android and iOS users.

How secure is my data on FUNDIFFY?

Your data is protected with bank-level security including SSL encryption, secure servers, and strict access controls. We are ISO 27001 certified for information security.

What should I do if I forget my password?

You can reset your password using the "Forgot Password" link on the login page. You'll receive a reset link on your registered email address.

Still Have Questions?

If you couldn't find the answer to your question, our support team is here to help you.